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OFFICIAL POLICY DOSSIER // COMPLIANCE

CONTACT US

OPERATING ENTITY: SHARKSPHERE • CAMPUS HOST: NEWTON SCHOOL OF TECHNOLOGY / ADYPU

1. Direct Administrative & Inquiries Desk

For general inquiries, corporate team roster adjustments, payment verification, sponsorship questions, or venue directions, you may connect directly with the organizing leadership:

ORGANIZING LEAD

Yasir

Event Operations, Delegate Coordination & Grievances

📞 +91 82352 23676 💬 WhatsApp Yasir
TECHNICAL & LOGISTICS LEAD

Abhiman Raj

Registration Systems, Payment Gateway & Technology

📞 +91 81024 50763 💬 WhatsApp Abhiman

2. Physical Campus & Venue Address

📍
Newton School of Technology

Ajeenkya DY Patil University (ADYPU) Campus

Charholi Budruk, via Lohegaon, Pune, Maharashtra — 412105, India

Operating Hours: Monday – Saturday, 09:00 IST – 18:00 IST

3. Payment & Billing Support

In case of payment deductions without credential generation, pending bank authorizations, or transaction status clarifications:

  • Response Window: Our support leads respond to all registration inquiries within 4 to 12 hours.
  • Required Information: Please quote your Razorpay Payment ID (pay_XXXXXXXX), registered team name, and bank transaction reference.

4. Grievance Redressal Mechanism

In compliance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, delegates may escalate unresolved issues to the designated Grievance Officer:

Grievance Officer: Yasir & Abhiman Raj

Designation: Chief Event Coordinators, SharkSphere

Direct Helpline: +91 82352 23676 / +91 81024 50763

Address: Newton School of Technology, ADYPU Campus, Pune 412105

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